General competition terms and conditions

  • The promoter is: Natural Serenity Ltd whose registered office is at [37 Pendle Gardens, Culcheth, Warrington, Cheshire, United Kingdom, WA3 4LU].
  • The competition is open to residents of the United Kingdom aged 18 years or over except employees of [Natural Serenity LTD] and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
  • Participation in this competition is free of charge, and no purchase is required.
  • By entering this competition, participants are expressing their consent to abide by these terms and conditions.
  • Each comment where you tag a friend will be considered as a separate entry.
  • The closing date for entries will be specified in the post. After this date, no additional entries will be accepted for the competition.
  • Natural Serenity LTD cannot accept responsibility for entries that are not received for whatever reason.
  • Our “promotional partners” are third parties who operate promotions with us or on our behalf.
  • In no event will Natural Serenity LTD and/or the promotional partners’ total aggregate liability to you exceed the cost of the prize.

The rules of the competition and how to enter are as follows:

  • The promoter reserves the right to cancel or modify the competition, as well as these terms and conditions, without prior notice in the event of a catastrophe, war, civil or military disturbance, act of God, or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • The promoter is not liable for any inaccurate prize details provided to entrants by any third party connected with this competition.

The prize is as follows:

  • The prize will be awarded as described, and no cash or alternative prizes will be provided. Prizes cannot be transferred. They are subject to availability, and we reserve the right to substitute them with prizes of equal value without prior notice.
  • Gift cards and other monetary prizes cannot be used alongside any ongoing promotions or discount codes.
  • Winners will be chosen at random by software.
  • If the participant wins, they will be notified by email and/or DM on Instagram/Facebook and/or letter within 28 days of the closing date. The winner will only ever be contacted by [@dionlondonofficial on Instagram or Dion London on Facebook). If the winner cannot be reached or fails to claim the prize within 14 days of notification, we reserve the right to select a new winner.
  • The promoter will inform the winner about the prize collection or delivery arrangements.
  • The promoter’s decision regarding all aspects of the competition will be final, and no correspondence will be entered into.
  • By entering this competition, all participants are agreeing to comply with these terms and conditions.
  • The competition and its terms and conditions will be governed by English law, and any disputes will be settled exclusively by the courts of England.
  • The winner consents to the use of their name, image, and entry in any publicity material. Any personal information regarding the winner or other participants will be used strictly in accordance with current UK data protection laws. This information will not be shared with any third parties without the entrant’s prior consent.
  • The winner’s name will be available 28 days after closing date by emailing the following address: [info@dion.london]
  • Entry into the competition will be deemed as acceptance of these terms and conditions.
  • Unless otherwise expressly stated, the competitions are in no way sponsored, endorsed, or administered by, or associated with, Facebook, Twitter (X), TikTok, YouTube, or any other social network. You are providing your information to [Natural Serenity LTD] and not to any other party.
For more information on how we collect and process personal information, please see our Privacy & Cookies page.